ek rummy

ek rummy App support

Contact
+91 5413493568

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ek rummy:

Q1: How to log in after installing the ek rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again after waiting. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in securely, use the same active mobile number associated with your account. If your number has changed, provide your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should give you access to the latest features and content.

Most Asked Questions Related To Withdraw In The ek rummy:

Q1: What is the minimum withdrawal amount in the ek rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other similar apps. Withdrawals are only allowed for gaming earnings, not bonus rewards. This means users can access their earned winnings, but not the bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for a seamless experience. Failure to do so may impact your ability to use the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services expedite the process, typically completing it within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This variance in processing time is a trade-off for the app's overall efficiency and speed.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. The money earned from playing games with the bonus can be withdrawn by the user. Withdrawal of bonus earnings is subject to game-specific rules and regulations.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and confirm if your withdrawal request is pending. If it's still failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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